The Lily Canvas Tote - Cocoa Stripe
The Lily Canvas Tote - Cocoa Stripe
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- Express Shipping Available
Personalised & Dispatched within 24hrs
- Crafted in England
- Partnered with Ecologi
- Commitment to Quality
Description
Our spacious Cocoa Stripe canvas tote bags, with room for your initials in the corner.
Material
Canvas
Fastening
Zip
Dimensions
Delivery and returns
Delivery
UK
Standard Shipping: Free
Express Shipping: £4.95
Channel Islands
Standard Shipping: £4.95 - Free for orders over £150
Express Shipping: £9.95
Rest of World - Duties & Taxes are Included
Standard Shipping:
Orders over £150: FREE
Orders under £150: £9.99
Express Shipping
Orders over £150: £9.99
Orders under £150: £19.99
Returns
We do not accept returns on personalised items unless the item is faulty or damaged. An item must be returned within 14 days of receipt.
Please see returns & refund policy for more details.
Our Commitment to Quality
We are dedicated to crafting products that stand the test of time. By sourcing the finest materials and fabrics, we reject the notion of fast fashion, focusing instead on creating timeless pieces designed for longevity.
We believe in giving back to the planet
For every purchase made on our website, we plant a tree through our partnership with Ecologi, contributing to global reforestation efforts. Additionally, we offer worldwide shipping via DHL's carbon-neutral 'Go Green' service, allowing our customers to pre-pay duties and taxes at checkout for a seamless experience.
Please be sure to read through our Frequently Asked Questions before reaching out to us over email. View All FAQs
How much is shipping?
UK
Standard Shipping: Free
Express Shipping: £4.95
Channel Islands
Standard Shipping: £4.95 - Free for orders over £150
Express Shipping: £9.95
Rest of World - Duties & Taxes are Included
Standard Shipping:
Orders over £150: FREE
Orders under £150: £9.99
Express Shipping
Orders over £150: £9.99
Orders under £150: £19.99
Do you cover customs import taxes and duties?
Yes we do! For all international orders (i.e. those shipping outside the UK), any customs duties and import taxes are fully covered and included in the shipping cost you see at checkout.
That means no hidden fees or surprise charges when your order arrives—what you see is what you pay.
Can I cancel my order?
Hand painted items - canvas totes can be cancelled within 4 days of ordering.
Luggage must be cancelled within 5 hours of ordering (these products go straight into production after the order is made).
Do you gift wrap and add gift notes?
Absolutely! On the cart page, you can optionally add a Gift Message, and Gift Wrapping (£9.95 GBP). Note: not all product types offer this service.
Can you offer Express Shipping and personalisation?
On some products, we are able to personalise the product and ship within 24hrs (for orders received Sunday to Thursday). Shipping can take 1-3 business days. We also have a collection of pre-personalised items which can ship same day.
If your cart contains items eligible for this service, please tick "Express Shipping" at the bottom of the Cart page.
Why has my order not arrived yet?
Hand painted items we state 3-4 weeks sadly due to us being at rather full capacity they can take up to 6 weeks we appreciate your patience - if you are not happy to wait please do email us and we can cancel the order if not already done.
How long does a suitcase take to arrive?
We can turn around suitcases and leather items within 2 weeks.
What are the lead times?
Personalised canvas totes take roughly 4-6 weeks currently for dispatch. All luggage & leather goods take roughly 2-3 weeks for dispatch. Express Shipping is available for some of our items and we can dispatch the item within 24hrs (Sunday - Thursday). Find more precise shipping times on the Product Pages.
Can you refund personalised goods?
No, we do not refund personalised goods.