The Bag Charm-Customise Anything!
The Bag Charm-Customise Anything!
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Complementary Products
Complementary Products
- Crafted Proudly in England
- A Tree Planted With Every Order
- Quality You Can Trust
Description
The Bag Charm features exquisitely hand-beaded, fully customizable designs that transform your accessory into a unique reflection of you. Whether showcasing your pet, car brand, initial, or any personal symbol, each charm is crafted with exceptional detail and artistry.
To order, simply add to cart, and we will email you to gather your request or a photo of your desired design.
Delivery & Returns
Delivery
This product will be personalised and ready to ship within 5 weeks.
After personalisation, shipping in the UK is 1-2 days with our carrier, DPD.
Please see our Delivery page for shipping costs to your location.
Returns
We do not accept returns on personalised items unless the item is faulty or damaged. An item must be returned within 14 days of receipt.
Please see returns & refund policy for more details.
Reviews from our customers
"I was shopping for my Girlfriends birthday and these were absolutely perfect, and it came when it said it was going to, no delays and completely stress free."
Verified
"Really beautiful handbags, amazing quality and fast delivery. I will definitely be ordering again soon!"
Verified
"Lovely leather vanity case - customer service very helpful and expedited my order. Nice quality leather and hardware."
Verified
"I ordered beaded totes from Lily & Bean for my bridesmaids for my hen do and they are amazing!! I love them and so do my girls."
Verified
"I ordered a hettie and a canvas tote bag, and the bags were gorgeous!! The customer service team was so helpful and tried their best."
Verified
"Customer service responded in 24 hours. The company apologized and then offered to send me another bag free of charge. I'd definitely recommend."
Verified
"Excellent customer service. Bill reassured me straight away and has contracted the embossing team to make sure they put on the proper initials."
Verified
"William was so helpful, patient and professional, and was able to advise the right style to match perfectly with my outfit. Fantastic service."
Verified
Our Commitment to Quality
Premium materials. Timeless design. Built to last, not for fast fashion.
We believe in giving back to the planet
We plant a tree with every purchase through Ecologi and ship worldwide carbon-neutral via DHL Go Green, with duties and taxes prepaid at checkout.
Please be sure to read through our FAQ's before reaching out to us over email. View All FAQs
How much is shipping?
UK
Standard Shipping: Free
Express Shipping: £4.95
Channel Islands
Standard Shipping: £4.95 - Free for orders over £150
Express Shipping: £9.95
Rest of World - Duties & Taxes are Included
Standard Shipping:
Orders over £150: FREE
Orders under £150: £9.99
Express Shipping
Orders over £150: £9.99
Orders under £150: £19.99
Do you cover customs import taxes and duties?
Yes we do! For all international orders (i.e. those shipping outside the UK), any customs duties and import taxes are fully covered and included in the shipping cost you see at checkout.
That means no hidden fees or surprise charges when your order arrives—what you see is what you pay.
Can I cancel my order?
Hand painted items - canvas totes can be cancelled within 4 days of ordering.
Luggage must be cancelled within 5 hours of ordering (these products go straight into production after the order is made).
Do you gift wrap and add gift notes?
Absolutely! On the cart page, you can optionally add a Gift Message, and Gift Wrapping (£9.95 GBP). Note: not all product types offer this service.
Can you offer Express Shipping and personalisation?
On some products, we are able to personalise the product and ship within 24hrs (for orders received Sunday to Thursday). Shipping can take 1-3 business days. We also have a collection of pre-personalised items which can ship same day.
If your cart contains items eligible for this service, please tick "Express Shipping" at the bottom of the Cart page.
Why has my order not arrived yet?
Hand painted items currently take around 1 week to produce, followed by the shipping time. If you are not happy to wait please do email us and we can cancel the order if not already done.
How long does a suitcase take to arrive?
We can turn around suitcases and leather items within 2 weeks.
What are the lead times?
Personalised canvas totes currently take roughly 1 week for dispatch. All luggage & leather goods take roughly 2-3 weeks for dispatch. Express Shipping is available for some of our items and we can dispatch the item within 24hrs (Sunday - Thursday). Find more precise shipping times on the Product Pages.
Can you refund personalised goods?
No, we do not refund personalised goods.